FAQ

Is Jewellery from Raj Gems real and certified?

All our jewellery is Natural, real & certified. All the pieces come accompanied with a certificate of authenticity and undergo multiple checks at our quality check department.

Do you customize jewelry?

We do offer customizations on all our jewellery, be it changing gemstone colour, adjusting the length of jewellery or making a new design given by you, please get in touch with us on +91 7378061997 or info@rajgemsshop to assist you further.

Can I include a personalized gift message with my purchase?

While placing your order, just before the check out you will have a box where you can add any notes or suggestions – feel free to tell us your message there we will make sure it is added.

Do you have stores? Can I visit you to see the jewellery?

Yes we have 2 stores in Jaipur, Rajasthan

  1. SN3, Ganga Mata Ki Gali, Gopal Ji ka Rasta, Johari Bazar, Jaipur, 302003
  2. Raj Gems, Near Radhe Radhe Café & Juice Centre, Janakpuri, Imliwala Phatak, Tonk Road, Jaipur, 302015

Do you ship worldwide?

Yes we do ship worldwide. You can buy directly from our website for that.

Are the colors of the products shown on the website accurate?

While we have made every effort to display colours of the products as accurately as possible on the website, we cannot guarantee that your monitor or screen display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary. Some products may also appear smaller or larger than their image displayed on our website.

I have my own shop or I am Reseller. How can I do Business to business deal with you?

If you are a retailer, shopkeeper, reseller or want to do business to business bulk deals then kindly contact on +91 9929010038.

I find it difficult placing the order online through website. Can you help?

Sure! We have an excellent team who can help you in placing the order manually or on WhatsApp. Contact on +91 7378061997